Shipping policy

SHIPPING & DELIVERY

Processing Times
Standard drop items typically ship within 3–7 business days
Pre-order shipping timelines are listed on the product page

Shipping Responsibility
Customers are responsible for providing accurate shipping information
ViaPlush is not responsible for lost, stolen, or delayed packages once handed to the carrier

CANCELLATIONS & ORDER CHANGES
Orders may be modified or canceled within 24 hours of purchase, only if the drop has not closed and processing has not started
Once a drop or pre-order closes, no cancellations or changes are allowed